Dispatch & Courier Delivery

The Cornwall Hamper Company Delivery & Dispatch

Hampers

Delivery to the mainland UK, excluding the Scottish Highlands, (Tuesday to Friday, excluding Bank Holidays) is included in the price.

Hamper Extra Products not added to a Hamper

Delivery to mainland UK, excluding the Scottish Highlands, (Tuesday to Friday, excluding Bank Holidays) is £10.00.

Cornish Food & Drink

Products that do not include delivery will incur a flat rate courier delivery fee of £10.00.

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We are unable to deliver to Scottish Highlands and Islands, Isle of Man, Isles of Scilly, Isle of Wight, Channel Islands or Northern Ireland.

Due to the perishable contents Cornish Cream Tea Hampers are only dispatched on Mondays, Tuesdays, Wednesdays and Thursdays for delivery on Tuesdays, Wednesdays, Thursdays and Fridays (excluding Bank Holidays).

If the shipping address provided by the customer during the order process is incomplete or wrong , and the delivery fails the order will not qualify for a replacement or a refund.

A shipping telephone number will be requested during checkout. A mobile number for the recipient is preferred and will be used by the courier to provide updates throughout the delivery process.

Unless a safe place is specified or neighbour(s) nominated in the Delivery Instructions box on the Checkout page, APC will not routinely leave your order.

Where a mobile number has been provided recipients will receive notifications from APC. When the first notification is sent, options will be offered should the recipient not be at the delivery address at the time of delivery. Options include: rearrange delivery; leave in a safe place; deliver to a neighbour; or if the recipient is going to be home but may be unable to answer the door at the time of delivery, they can request the parcel be left outside.

If alternative instructions are specified and followed by the courier, the parcel will be considered as delivered ‘as per instructions’ and The Cornwall Hamper Company will not be responsible for damage or loss.

The Cornwall Hamper Company is not advised of any changes to delivery date, safe place, or delivery instructions made directly with APC. The Cornwall Hamper Company will not be liable for any loss should any changes be made and The Cornwall Hamper Company is not contacted by either the customer or recipient before 12 noon on the day prior to the date of dispatch.

Clotted Cream has a minimum shelf-life of 7 days at the point of dispatch and should be refrigerated as soon as possible.

All Bakery items and Pasties are baked fresh, collected from the bakery each morning and have a shelf-life of 4 to 5 days at the point of dispatch. Pasties are baked from frozen and upon arrival should be refrigerated until consumed. Reheat at 150°C for 15 minutes; not suitable for freezing.

Your hamper will be packed for safe and secure transit – glass bottles and jars may arrive in protective packaging.